FAQ
Due to COVID-19, delivery times can be expected to delay. It will take 7 - 15 days to process your order (this does not include shipping times)
Thank you so much for your patience.
What if I have an issue with my order?
Please email abena.artist@gmail.com with your name and order number. You will receive a response shortly.
What if I have an issue with my order?
Unfortunately, once an order has been processed, a return cannot be made.
If you have any problems with your order, please email abena.artist@gmail.com.
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Please ensure all shipping information is correct as products lost in transit will not be refunded.
How do I know my order has been shipped?
Once your order has been dispatched, you will receive an email confirming shipment with a tracking number if available. Please allow up to 14 days for your order to be processed before getting in touch.
Can I make changes to my order?
It is best to get in touch as soon as possible before the order has been processed. Once the order has been processed, changes can not be made.